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FISC-CCCS is a program of Goodwill NCW

Getting Help is Easy

Fees

Talking with a Counselor

Getting Help is Easy

It really is easy to talk with us. We offer a variety of services. Many people call us on the phone just to ask a question. We usually have a counselor available during normal business hours that can give you some initial feedback.

Some clients get the help they need by attending one of our regularly scheduled workshops. Sometimes counselors help people prepare their own budget or "spending plan."  Some people come for just one or two counseling sessions, some for more. The best solution for some clients is a Debt Management Plan to pay off their debts.

Our recommendations are individually designed for each client. Since we do not sell insurance or investment products, we have no hidden agenda to push commission-based products.

Is there a charge for this service?

We can keep our fees low because we receive donations from people who care about the work we do.  We also receive funding from the United Way and creditors (banks, retailers, credit unions, etc.).

There is a one time $50 charge for counseling. You do not need to pay again even if you have several other appointments. If you sign up on a Debt Management Plan there is a fee of 10% of the monthly payment up to $50.00 per month to administer the plan.  In limited circumstances the $50 fee can be waived, or payments can be accepted.

We are a United Way non-profit agency and a program of Goodwill Industries. We really care and want to help you. But don't just take our word for it. Check out what our clients have said about us under "Customer Quotes"

Talking With a Counselor

Talking with a counselor is like talking with a caring, understanding friend and advisor. Your counselor will listen and ask a few questions, so he or she can understand your situation. Often counselors are able to offer genuinely helpful advice. Many other people have been in similar situations.

Often people are apprehensive and scared about their financial situation. With the stress and pressure, it can be hard to know what to do. Expect your counselor to listen and to help you understand your options. We are not here to judge you; we are here to help you.

Try us out with no obligation. You can talk with a counselor for up to 1/2 hour at no cost and see what it is like. You decide if you want to work with us. If you would like to schedule a free appointment, just call (920) 886-1000 and ask to set up a free initial appointment with a counselor.

Here's how one client described her experience calling a counselor:

"Making an appointment to see a counselor took courage, but I'm so glad I did. He did not make me feel ashamed, but rather made me feel I can improve my financial situation. Thank you for offering this program"

Don't wait. Call us today at (920) 886-1000. We are here to help.

Are you ready to get started?

To see a counselor for a regular appointment you will need to fill out our Infopac first.  This helps you to gather all your financial information in one place.  Once the infopac is completed and returned to us you can set up an appointment with a counselor.  The counselor will prepare your file ahead of time and then meet with you for about 1 ½ hours to go over your situation and options.