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FISC-CCCS is a program of Goodwill NCW

 

 




 

Getting Help is Easy

Fees

Talking with a Counselor

Telephone Counseling

Forms for Counseling

Free Counseling Session

   


Getting Help is Easy

It really is easy to talk with us. We offer a variety of services. Many people call us on the phone just to ask a question. We usually have a counselor available during normal business hours that can give you some initial feedback.

Some clients get the help they need by attending one of our regularly scheduled workshops. Sometimes counselors help people prepare their own budget or "spending plan."  Some people come for just one or two counseling sessions, some for more. The best solution for some clients is a Debt Management Plan to pay off their debts.

Our recommendations are individually designed for each client. Since we do not sell insurance or investment products, we have no hidden agenda to push commission-based products.

Is there a charge for this service?

We can keep our fees low because we receive donations from people who care about the work we do.  We also receive funding from the United Way and creditors (banks, retailers, credit unions, etc.).

There is a one time $50 charge for counseling. You do not need to pay again even if you have several other appointments. However, if you can afford it, donations are always appreciated.  If you sign up on a Debt Management Plan there is a fee of 10% of the monthly payment up to $25.00 per month to administer the plan.  In limited circumstances the $50 fee can be waived, or payments can be accepted.

We are a United Way non-profit agency and a program of Goodwill Industries. We really care and want to help you. But don't just take our word for it. Check out what our clients have said about us under "Customer Quotes"

Talking With a Counselor

Talking with a counselor is like talking with a caring, understanding friend and advisor. Your counselor will listen and ask a few questions, so he or she can understand your situation. Often counselors are able to offer genuinely helpful advice. Many other people have been in similar situations.

Often people are apprehensive and scared about their financial situation. With the stress and pressure, it can be hard to know what to do. Expect your counselor to listen and to help you understand your options. We are not here to judge you; we are here to help you.

Try us out with no obligation. You can talk with a counselor for up to 1/2 hour at no cost and see what it is like. You decide if you want to work with us. If you would like to schedule a free appointment, just call (920) 886-1000 and ask to set up a free initial appointment with a counselor.

Here's how one client described her experience calling a counselor:

"Making an appointment to see a counselor took courage, but I'm so glad I did. He did not make me feel ashamed, but rather made me feel I can improve my financial situation. Thank you for offering this program"

Don't wait. Call us today at (920) 886-1000. We are here to help.

Are you ready to get started?

To see a counselor for a regular appointment you will need to fill out our Infopac first.  This helps you to gather all your financial information in one place.  Once the infopac is completed and returned to us you can set up an appointment with a counselor.  The counselor will prepare your file ahead of time and then meet with you for about 1 ˝ hours to go over your situation and options.

Telephone Counseling

Telephone counseling is offered through our Menasha office. If you would like to speak with a certified counselor, please call our office Monday through Thursday between the hours of 8:00 am to 4:30 pm and Friday from 8:00am to 3:00pm. A counselor can address immediate concerns and help you determine the best course of action.

Phone: 1-920-886-1000 in the Fox Cities area or
1-800-366-8161outside the Fox Cities.

From a client:

Hey Luann it’s MM  …I’m calling to share with you how incredibly wonderful you are.

I went to the credit union to see what my credit score was to see if I could get financing for a house and my score is up to 668. And based on my income and debt I’m approved to borrow almost $100,000, which is more than I care to spend…

It was one of those moments like sitting in a pew and watching your two best friends get married in church and you’re just sitting there crying because you’re so happy and you’re sitting there a little in shock. ..

Thank you so much for everything you’ve done…have a good day and know that you do make such a difference. 

A phone message left in January 2006 for a FISC counselor

 

Forms for Counseling

An Infopac needs to be completed to see a counselor for budget and/or debt counseling.  You have the choice of printing out all the forms, then completing & returning them by mail or in person to FISC, or filling them out on your computer and e-mailing them to FISC.

You will need Adobe Acrobat Reader to view and print these pages.
To get Adobe Acrobat Reader

FISC Forms to be printed out, completed & returned by mail or in person. (Please be patient while document loads)

OR…you can download these forms in Word by clicking the links below. Then you can type in your information, save them to your computer, and email them to receptionist@fisc-cccs.org (as attachments)

Additional forms for telephone counseling only,
please download, print and sign these documents

Forms List


Tips to Help Complete the Worksheets

The information you enter on the Confidential Questionnaire, Expense Worksheet, and Debt Sheet will help us build an accurate picture of your financial situation. Entering accurate and complete information on these worksheets will provide your counselor with information regarding your financial concerns and goals, your household expenses, needs and wants, and your spending history. Filling out the forms as completely and accurately as possible will help us to help you.

CONFIDENTIAL QUESTIONNAIRE:

Don’t be bashful. Your honesty is essential if your present concerns are to be met. Your FISC counselor is a professional that deals with these issues on a daily basis.
Financial strengths and weaknesses need to be honestly communicated so we may meet your financial concerns, identify spending patterns, and assist you in developing plans to meet your financial goals.
Be certain to list your financial goals. Where do you want to go from here? What do you want to change in your financial life? Are there issues to resolve, better spending and savings habits to learn, future challenges to meet, and goals to reach? Write them down so you may discuss them with your counselor.

MONTHLY EXPENSE WORKSHEET:

Round all figures to the nearest dollar as you enter them on the worksheets.
All entries should be in monthly amounts. Example: If groceries cost $50 each week (50 x 4 wk.) enter $200 as monthly amount. If gasoline fluctuates between $20 to $24 per week ($24 x 4wk.) enter $96 per month. If you spend $300 each December for Christmas ($300 divided by 12 months) enter $25 per month. If car repairs and maintenance the past year totaled $186 (divide by 12 months) enter $16 per month to plan for this year.
This worksheet will show the monthly cost of keeping your household afloat, and should also reflect costs of upcoming expenses. (List everything. Unplanned expenses easily become future debts!)
All money normally spent by your household should be reflected on either the Monthly Expense Worksheet or the Debt Sheet.

DEBT LIST:

The only debts NOT listed are the Mortgage and Vehicle Loan. Both should already be listed on the Monthly Expense Worksheet. Don’t list them twice!
Gather all current statements (bills) to provide the information you will need.
List these same debts on your Debt List, with the required monthly payment.
Print or make extra copies of Debt List, if needed.
After completing the info-packet and worksheets, be certain to enclose:

Paycheck stubs or income statement, current statements, (bills), along with your last year’s tax forms, and payment for assessment fee. Mail or drop off all paper work to FISC. Your counselor will review it to prepare for your appointment and financial assessment. Phone us to schedule your appointment.
 

Free Counseling Session

Try us out with no obligation. You can talk with a counselor for up to 1/2 hour at no cost and see what it is like. You decide if you want to work with us. If you would like to schedule a free appointment, just call (920) 886-1000 and ask to set up a free initial appointment with a counselor.


We look forward to working with you!